The Council on Aging employs a part-time Outreach Worker/Nurse. She meets with elders in their homes or in the office to assess the elder's situation, explain community programs and benefits, assist with applications to needed programs, aid them in their search for services, and act as an advocate and support for elders in need. The Outreach Worker also assists elders in crisis and is a mandated reporter for suspected elder abuse, neglect, and financial exploitation. In addition, a volunteer outreach R.N. conducts monthly health screening clinics at each housing site and is available to meet with residents in those community rooms.
We will include family members in meetings if the elder agrees. The Outreach Worker and all Council on Aging Staff are bound by strict confidentiality laws and are not allowed to release any information about an elder without the elder's permission. The C.O.A. receives referrals from many different sources including family members, police and fire, health professionals, community agencies, hospitals, nursing homes, and the elders themselves.
If you would like to make a referral to the Council on Aging Outreach Worker, call ( 978) 462-8114 and an appointment will be made. As always, elders have the right to refuse service.