DPS Water Division
View Contact Info
Hours of Operation
Business Office
16C Perry Way
Newburyport, MA 01950
(978) 465-4420
Business Office Hours:
Monday - Friday
8:00am - 4:00pm
Water Distribution Manager and Crew
16C Perry Way
Newburyport, MA 01950
Monday - Friday
7:00am - 3:00pm
24 Hour Staff on Call
Call Water Plant for After Hour Water Breaks (978) 465-4466
Water Treatment Plant
7 Spring Lane
Newburyport, MA 01950
(978) 465-4466
How to Reach Us
Address
Emergency Water Break Contact Information
24 Hour Staff on Call
Call Water Plant for After Hour Water Breaks (978) 465-4466
Non Emergency Water Related Requests
- Final Water Bills: Request by phone M-F 8am-4pm 978-465-4420
- Water Service Calls: Request by phone M-F 8am-4pm 978-465-4420
Newburyport Water Works
Newburyport Water Works was established in 1908 under a Special Act of the State Legislature to provide water service to homes and businesses in Newburyport, the Old Town portion of Newbury, Plum Island, and the Town of West Newbury.
The Water Division is part of the Department of Public Services and consists of three divisions: Water Operations, Construction, and Administrative.
- The Water Operations staff is located at the Water Treatment Plant at 7 Spring Lane. They manage the three reservoirs and two wells and operate the two pumping stations, treatment plant and two storage tanks. This division is responsible for maintaining the quality of our drinking water. The Water Treatment Plant is staffed 24 hours per day. The Plant # is (978) 465-4466
- The Construction staff is located at the Department of Public Services, 16C Perry Way. This division is responsible for maintaining over 80 miles of water main throughout the City, the Old Town portion of Newbury and Plum Island. They maintain fire hydrants, valves, fix breaks, replace old water mains, install and inspect new water services, replace meters and respond to emergencies 24 hours a day.
- The Department of Public Services Business Office is located at 16C Perry Way. The Business Office provides a broad scope of budget and administrative functions including Water & Sewer billing, procurement processes, customer service calls & appointments and communications. The Business Office Contact is (978) 465-4420.
Staff Contacts
Name | Title | Phone |
---|---|---|
Thomas Cusick, Jr. | Water Treatment Superintendent | (978) 465-4466 |
Jon-Eric White, PE | City Engineer | (978) 465-4464 |
Wayne S. Amaral | (978) 465-4464 | |
Tom Watkins | Business Manager | 978-465-4463 |
Jonathan Carey | Deputy Director | 978-465-4463 |